Policies



Cancellation/reschedule policy

STRICTLY 24HRS!
If you are unable to make your appointment, you agree to cancel or reschedule your appointment a least 24hrs prior to your scheduled appointment. You agree to pay $40 or 50% (whichever is greater) if you give less than the 24hrs required notice.
You agree to pay the full appointment rate if 2hrs or less, or you miss your scheduled appointment without any given notice.

If, within 24 hours of your session, you develop a contagious illness, or have a
sudden, unplanned health or personal emergency rendering you unable to make your appointment, you will inform Wholistic Rituals Massage & Ayurveda Ltd right away. If we are unable to fill your vacancy, you will pay the cancellation fee, or session fee (if less than 2 hours notice), unless an exception is granted - only at the discretion of Wholistic Rituals Massage & Ayurveda Ltd.

You understand that you are still responsible for your appointment until you hear back from a staff member confirming they received your email or phone call requesting cancellation/rescheduling.

ARRIVING ON TIME/SESSION LENGTH:
You understand that you must arrive 10-15 minutes early for any appointment in order to get the full session time scheduled. If you arrive on time, or late, you understand the therapist can only give you whatever time remains of your appointment, and that you will pay for the full length of the session that you booked.

You understand that in order for you to receive the best massage therapy possible, you know that you have to communicate ANYTHING and everything, including your needs, preferences, requests or feedback, at any time before, during, or after your
massage. You take it upon yourself to communicate right away if there is anything distracting you or if you feel unwell or uncomfortable at any time during the session so that adjustments can be made. You understand that your therapist wants your HONEST feedback - positive or negative - and won't take offense to it.

You have read, understand, and agree to the above policies and information.

WAIVER:

  • I give my permission to receive massage therapy.
  • I understand that therapeutic massage is not a substitute for traditional medical treatment or medications.
  • I understand that the massage therapist does not diagnose illnesses or injuries or prescribe medications.
  • I have clearance from my physician to receive massage therapy.
    • I understand the risks associated with massage therapy include, but are not limited to:
    • Superficial bruising
    • Short-term muscle soreness
    • Exacerbation of undiscovered injury I therefore release the company and the individual massage therapist from all liability concerning these injuries that may occur during the massage session.
  • I understand the importance of informing my massage therapist of all medical conditions and medications I am taking, and to let the massage therapist know about any changes to these. I understand that there may be additional risks based on my physical condition.
  • I understand that it is my responsibility to inform my massage therapist of any discomfort I may feel during the massage session, so Suzanna may adjust accordingly.
  • I understand that I or the massage therapist may terminate the session at any time.
  • I have been given a chance to ask questions about the massage therapy session and my questions have been answered.



Policies



Cancellation/reschedule policy

STRICTLY 24HRS!</br />
If you are unable to make you appointment, you agree to cancel or reschedule your appointment a least 24hrs prior to your scheduled appointment. You agree to pay $40 or 50% (whichever is greater) if you give less than the 24hrs required notice.

You agree to pay the full appointment rate if 2hrs or less, or you miss your scheduled appointment without any given notice.

If, within 24 hours of your session, you develop a contagious illness, or have a
sudden, unplanned health or personal emergency rendering you unable to make your appointment, you will inform Wholistic Rituals Massage & Ayurveda Ltd right away. If we are unable to fill your vacancy, you will pay the cancellation fee, or session fee (if less than 2 hours notice), unless an exception is granted - only at the discretion of Wholistic Rituals Massage & Ayurveda Ltd. You understand that you are still responsible for your appointment until you hear back from a staff member confirming they received your email or phone call requesting cancellation/rescheduling.

ARRIVING ON TIME/SESSION LENGTH:
You understand that you must arrive 10-15 minutes early for any appointment in order to get the full session time scheduled. If you arrive on time, or late, you understand the therapist can only give you whatever time remains of your appointment, and that you will pay for the full length of session that you booked. You understand that in order for you to receive the best massage therapy possible, you know that you have to communicate ANYTHING and everything, including your needs, preferences, requests or feedback, at any time before, during, or after your
massage. You take it upon yourself to communicate right away if there is anything distracting you or if you feel unwell or uncomfortable at any time during the session so that adjustments can be made. You understand that your therapist wants your HONEST feedback - positive or negative - and won't take offense to it.

You have read, understand, and agree to the above policies and information.

WAIVER:

  • I give my permission to receive massage therapy.
  • I understand that therapeutic massage is not a substitute for traditional medical treatment or medications.
  • I understand that the massage therapist does not diagnose illnesses or injuries or prescribe medications.
  • I have clearance from my physician to receive massage therapy.
  • I understand the risks associated with massage therapy include, but are not limited to:
    • Superficial bruising
    • Short-term muscle soreness
    • Exacerbation of undiscovered injury I therefore release the company and the individual massage therapist from all liability concerning these injuries that may occur during the massage session.
  • I understand the importance of informing my massage therapist of all medical conditions and medications I am taking, and to let the massage therapist know about any changes to these. I understand that there may be additional risks based on my physical condition.
  • I understand that it is my responsibility to inform my massage therapist of any discomfort I may feel during the massage session, so Suzanna may adjust accordingly.
  • I understand that I or the massage therapist may terminate the session at any time.
  • I have been given a chance to ask questions about the massage therapy session and my questions have been answered.